DESCRIPTION
1$ option for any products
Do you accept returns?
Yes, we accept returns. We allow our customers to return items within 30 days of purchase, provided they are unused and in their original packaging.
To arrange a return, we ask our customers to contact us by email at support@swsjewelryfactory.com stating the order number and address details and the reason for the return.
After verification, we will inform the customer accordingly and initiate the return process. Please note that certain items, such as hygiene articles or personalized items, may be excluded from our right of return.
Shipping
Currently, we ship within Australia, United States of America, Canada, Japan, New Zealand, Singapore, South Korea, , Indonesia, Philippines, Macau, Taiwan, Peru and various countries within the European Union. Orders are expected to reach customers 8-15 business days after confirmation
Our Guarantee
We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad 30 day guarantee.
If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.
Buying items online can be a daunting task, so we want you to realize that there is absolute ZERO risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right.
We have 24/7/365 Ticket and Email Support. Please contact us if you need assistance.